April 30 COVID 19 Update

April 30, 2020

Dear R-Ranch Owners,

I hope and pray that this letter finds you healthy during these trying times. As you are aware, we will be opening the ranch back up in a very precautious manner starting tomorrow May 1st. Please re-read below the phases for clarity on the process and know that these decisions were not made lightly. We are proceeding forward with consideration of our government mandates as well as with precautions in place to protect our staff and our owners. Phase 1 will enable our staff to get back to work, to adjust to changes set in place to protect their health and also to allow RV moves from the recent lottery to take place while giving people the option for access to their belongings. Access to the Ranch will be from 9am to 5pm and no gate cards will be activated.  Phase 1 is a good time for a “Spring Cleaning” of your cabin or RV or to briefly check on property. (Reminder no overnight stays)  We look forward to Phase 2 starting on Day 8, which is currently May 8th, where you can then spend the night. (First night adoption sites/cabins are also allowed to stay) Unless something changes with our governor’s mandates or our staff’s health, we will start these phases as planned. We will keep you posted on any change but know that the desire is to keep moving forward as safely as possible!
 A few things to note:

  • Future RV reservations or extensions on existing adopted sites can be made AFTER the lottery occurs on May 2nd. So, please wait to call until after the lottery on Saturday @ 2pm.
  • Our next RV site lottery will be online only on Saturday May 2nd. All proxies are due via email by tomorrow, May 1st at 4pm (frontoffice@rranchga.com). A list of proxies received will be sent out thereafter by 5pm.
  • Overnight stays resume on May 8th-this is includes reservations and adopted sites or cabins. (May 15th for Chapel Hill reservation Cabins)
  • As stated at the Owners Meeting, we are awaiting our pool inspection which will occur sometime after May 13th when the county resumes inspections. We are hopeful to have the pool open for Memorial Day, but the inspection must occur first AND we will have to follow social distancing guidelines such as staying with your family, keeping chairs spread at least 6 ft from others, etc. It will be critical that we respect what our government is advising with social distancing in order for the pool to be open safely. More details will follow.

Please note, the next BOD meeting will be broadcast online on May 16th.  Please congratulate our newest members Becky Mooney, Holly Sell and Jesse Stout! We SO appreciate the hard work of our exiting members (especially in recent weeks)-Ron Cagle, Valorie Lottes and Carolyn Ponte. 

Lastly, in these tough times, I want to make a personal plea that all owners and staff come together in a spirit of unity. Let us wave to each other, talk from afar and support other owners and staff health by keeping a social distance. Let us also do the same online. People need positivity right now, love, compassion and attention as we are so isolated. Please envelop a spirit of “ONE RANCH”. It does not matter if you stay in the cabins, RV’s or come for day use. We are ALL one “ranch family” and we are stronger together! Let us continue to keep those relationships strong online and in person! I look forward to seeing your smiling faces again….when you feel it is time for your family to resume camping!
 
Many Blessings,
Ashley Spenner
R-Ranch in the Mountains
Board of Directors-President

 

 
Proposal for Re-opening
Phase 1

  • Day 1: (tentative)
  1. Ranch access will be from 9am to 5pm
  2. Housekeeping Staff returns to start prepping bathhouses, rainbow and chapel hill cabins
  3. Limited front office staff/security: monitor phones/gates only 
  • Office will work with adopted sites/lottery winners to start arranging moves
  1. Maintenance Returns to regular schedule
  • NO work orders
  • Will conduct RV moves if due to lottery/adopted sites (no Owner/Staff interaction)
  1. Stables/Accounting maintains current furlough schedule (no volunteers at Stables)
  2. Gate Cards will not be activated at this time. A log of Owners will be kept coming in the gate and to what area. 
  • The Ranch is available to owners in good standing only-like always. 
  • Office/Store will be locked and closed. Intercom via gate system or phone will be only contact with the office. 
    • NO STORE
    • NO propane
    • NO firewood or ice sales
  • NO checking out sporting equipment or access to the game room.  
  • All common area, i.e. Stables, bathhouses, lodge, activities centers, pool, laundry rooms, pavilion, etc., will be closed at this time. 
    • There will be NO physical interaction with ANY staff member. THIS INCLUDES MAINTENANCE AND BARN STAFF. You may talk to the front desk through the intercom speaker at the gate, email or call. You may need to leave a message and wait for a return phone call due to limited staffing. Please be patient and kind during this challenging time.
  • Reservations for Rainbow Cabins will begin with a reservation start date of Day 8. Reservations for RV’s will not begin until 4pm on Day 2. Chapel Hill reservation cabins will have a start date of day 15 (96 hours between Rainbow Cabin and Chapel Hill. reservations must be kept. This allows for the cleaning staff to bring the cabin back to standards.
  1.  ABSOLUTELY no guests or friends may come with you or visit the ranch. It is strictly for owners and immediate children living in their home. No exceptions
    • Social distancing is critical:
      • Stay 6 ft away from others minimum
      • NO close interaction with others. Stick with who you drove in with! 
      • Wave from afar. The same behavior being used in your own neighborhoods and workspaces applies at the ranch.  
      • If opening the dumpster, please use precautions cleaning the handle before and after or throw garbage in through the top when possible.
      • IMPORTANT-The ranch is not a place to quarantine if you have been exposed to an ill person or are exhibiting any signs of illness or fever. Do NOT bring ANY illness to the ranch intentionally. Protect our staff and owners by quarantining at home for 2 weeks per our government. 
      • NON-compliance by owners with social distancing safety is not an option. Ownership privileges would be in jeopardy. 


PHASE 2

  • Day 8: (tentative)
  1. Any remaining adjustments to staff finalized. 
  2. Office reopens on limited basis as with pre-shutdown. Only allowed in quarantined area by front door. 
  • The Ranch is available to owners in good standing only-like always. 
  • Check-in/check-out and payments only
  • Chapel Hill reservation cabins will be prepped for reservations to start on Day 15. (96 hours between Rainbow Cabin reservations must be kept) 
  • Still: 
    • NO STORE
    • No Office restroom
    • Only basketball/putt-putt checkout
  • Lodge, activity center, pool will still be closed 
  1. Housekeeping
  • 1 of 2 bathhouses will open in RV/Cabins respectively 
  • Bathhouse will remain open for 72 hours WITHOUT housekeeping. Owners are responsible for cleaning up after themselves. 
  • On 4th day, opposite bathhouse will be cleaned and opened in each section and previous two will be shutdown. This allows for proper cleaning.
  1. Maintenance Returns to regular schedule
  • RV moves will return to normal
  • Work orders will return to normal
  • Still remain zero interaction between staff and Owners 
  1. Stables (no volunteers at Stables) 
  • signups will be held at bleachers with one staff member (mask and gloves) and all Owners will maintain 6ft distance (between families) until called upon
  • rides will be limited to 5-6 Owners only for each ride 
  • when time to start ride, Owners will wait at bleachers (6ft apart between families) until called upon to mount horse
  • specific stable guidelines will be posted at the stables by the bleachers. No one will be allowed in the stables areas where the staff are. 
  1. ABSOLUTELY no guests or friends may come with you or visit the ranch. It is strictly for owners and immediate children living in their home. No exceptions
    • Social distancing is critical:
      • Stay 6 ft. away from others minimum
      • NO close interaction with others. Stick with who you drove in with! 
      • Wave from afar. The same behavior being used in your own neighborhoods and workspaces applies at the ranch.  
      • If opening the dumpster, please use precautions cleaning the handle before and after or throw garbage in through the top when possible.
      • IMPORTANT-The ranch is not a place to quarantine if you have been exposed to an ill person or are exhibiting any signs of illness or fever. Do NOT bring ANY illness to the ranch intentionally. Protect our staff and owners by quarantining at home for 2 weeks per our government. 
      • NO large group “get togethers” on camp sites or any public area. 
      • NON-compliance by owners with social distancing safety is not an option. Ownership privileges would be in jeopardy.